When should I get my order?

Modified on Fri, Jun 7 at 9:29 AM

Orders take about 2 weeks to arrive in the mail from the date of purchase or picture day. If it has been longer than 3 weeks since either of the above please contact us with your mailing address so that we can ensure that your order was mailed to the correct address. 



Please contact our studio by emailing us at services@billsmithphoto.com  or calling (916)749-1026 and press 1 or fill out this contact form by clicking here. Please have your order number and mailing address ready when calling or include it in your email for faster service.

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article